1. Refund Eligibility

a. We take pride in providing high-quality electronic products, and we hope you are satisfied with your purchase. However, we understand that there may be situations where you need to request a refund.

b. To be eligible for a refund, you must meet the following conditions:

• Your request is made within [number] days of receiving the product.
• The product is in its original condition, with all packaging, accessories, and manuals.
• The product is unused and free from any damage or defects caused by the customer.
• The product is accompanied by a valid proof of purchase.

2. Non-Refundable Items

a. Certain items are non-refundable. These include:

• Downloadable software or digital products.
• Gift cards or vouchers.

3. Refund Process

a. To initiate the refund process, please contact our customer support team at [customer support email] within the specified time frame.

b. Our customer support team will guide you through the necessary steps to return the product.

c. Once we receive the returned product and verify its eligibility for a refund, we will process the refund within [number] days. The refund will be issued using the original payment method.

4. Return Shipping

a. If the return is due to a change of mind or a non-defective product, you are responsible for the return shipping costs.

5. Defective or Damaged Products

a. If you receive a defective or damaged product, please contact our customer support team immediately. We will arrange for a replacement or offer a refund, as per your preference.

6. Refund Exceptions

a. We reserve the right to deny a refund if:

• The product does not meet the eligibility criteria.
• The request for a refund is made beyond the specified time frame.
• The product shows signs of misuse or damage caused by the customer.

7. Cancelling Orders

a. You have the right to cancel your order within 3-4 hours of purchase. If the product has already been shipped, you will need to follow our standard refund process.

8. Contact Information

a. If you have any questions or concerns about our refund policy, please contact us at +91 8792453315.